Mozambique’s digital regulator has introduced a new reporting platform aimed at improving how personal data breaches are handled as the country deepens oversight of its digital economy.
The National Institute of Information and Communication Technologies, known as INTIC, launched the platform on January 28, 2026, offering citizens a formal channel to report data breaches linked to online services. Officials said the tool is designed to strengthen privacy protection and improve confidence in digital systems.
The platform was unveiled during a webinar on digital literacy that brought together representatives from government, business, and civil society. The discussion focused on balancing technology adoption with safeguards for users as digital services expand across the country.
INTIC said the platform allows complaints to be submitted securely, with a defined process guiding each case from submission through review, investigation, and resolution. Clear procedures, the institute said, are essential for accountability among organisations that collect and process personal data.
The initiative forms part of Mozambique’s broader effort to consolidate its personal data protection framework. Authorities said effective reporting mechanisms are central to protecting individual rights and ensuring institutions meet legal responsibilities under existing regulations.
As more public and private services move online, data protection has become a growing focus across African markets. Regulators across the continent are strengthening rules and enforcement tools to address the misuse of personal information and to support safer digital participation.
INTIC said the platform is expected to improve transparency, clarify processes, and reinforce trust between citizens, regulators, and service providers. The move reflects the government’s commitment to responsible digital governance in Mozambique as digital adoption accelerates nationwide.